Name:
L.E.A.R.N: Providing Quality Service to Customers with Disabilities
Date:
September 23, 2020
Time:
12:00 PM - 1:00 PM EDT
Registration:
Register Now
Event Description:
With strong commitments to community partnership and public impact, the Tompkins Chamber and Finger Lakes Independence Center are collaborating to present strategies for providing quality services to people with disabilities and help you answer questions you and your staff may have.
The webinar will summarize methods employers may use in their businesses/organization. Valerie Horn and Jeff Boles from Finger Lakes Independence Center will be hosting the presentation via Zoom. FLIC staff provides a personal perspective on disability issues and customizes free presentations to directly assist business owners as well as their employees about this topic. Specific issues to be covered include:
• The Americans with Disabilities Act (ADA) and service animal requirements
• Facility accommodations
• How to accommodate and interact with customers with disabilities
• Serving customers with disabilities during COVID 19
• Discuss and solve hypothetical scenarios that you can apply to your own business
The format of the webinar will be a 45 minute presentation of information followed by a 15 minute Q&A.
Please feel free to visit the Chamber's COVID-19 Business Resources page where you will find up to date information and tools to help you, your business/organization, and your employees.
Event Media:
